Printing Terms and Conditions
Quotation
A quotation not accepted within 30 days may be changed.
Orders
Acceptance of orders is subject to credit approval and contingencies, such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond Graphic Partners control. Canceled orders require compensation for incurred costs and related obligations.
Experimental Work
Experimental or preliminary work performed at customer's request will be charged to the customer at Graphic Partners current rates. This work cannot be used without the Graphic Partners written consent.
Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. Graphic Partners can requote a job at time of submission if materials do not conform to the information on which the original quotation was based.
Film
Negatives, positives, tapes, disks, and all other items will become customer's property only upon full payment by customer. Provider reserves the right to retain a lien on all such items in the event of nonpayment.
Electronic Manuscript or Image
It is the customer's responsibility to maintain a copy of the original file. Graphic Partners is not responsible for accidental damage to media supplied by the customer or for the accuracy of furnished input or promises made about the provider's ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer-supplied files will be charged at prevailing rates.
Alterations/Corrections
Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the Graphic Partners's current rates.
Prepress Proofs
Graphic Partners will submit PDF layouts for approval. Graphic Partners will not be responsible for undetected production errors if: proofs are not required by the customer; the work is printed per the customer's O.K.; and requests for changes are communicated orally.
Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. When a variation of this kind occurs, it will be considered acceptable performance.
Over-Runs or Under-Runs
Over-runs or under-runs will not exceed 10 percent of the quantity ordered. Graphic Partners will bill for actual quantity delivered within this tolerance. If the customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.
Customer's Property
Graphic Partners will only maintain fire and extended coverage on property belonging to the customer while the property is in Graphic Partners possession. The provider's liability for this property will not exceed the amount recoverable from the insurance. Additional insurance coverage may be obtained if it is requested in writing, and if the premium is paid to the Graphic Partners.
Delivery
Unless otherwise specified, the price quoted is for a single shipment, without storage, F.O.B. Graphic Partners dock in Zion, Illinois. Proposals are based on continuous and uninterrupted delivery of the complete order. If the specifications state otherwise, Graphic Partners will charge accordingly at current rates. Charges for delivery of materials and supplies from the customer to the provider, or from the customer's supplier to Graphic Partners, are not included in quotations unless specified. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever occurs first.
Production Schedules
Production schedules will be established and followed by both the customer and Graphic Partners. In the event that production schedules are not adhered to by the customer, delivery dates will be subject to renegotiation. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of Graphic Partners. In such cases, schedules will be extended by an amount of time equal to delay incurred.
Customer-Furnished Materials
Materials furnished by customers or their suppliers are verified by delivery tickets. Graphic Partners bears no responsibility for discrepancies between delivery tickets and actual counts. Customer-supplied paper must be delivered according to specifications furnished by Graphic Partners. The specifications will include correct weight, thickness, pick resistance, and other technical requirements. Artwork, film, color separations special dies, tapes, disks, or other materials furnished by the customer must be usable by Graphic Partners without alteration or repair. Items not meeting this requirement will be repaired by the customer, or by Graphic Partners at Graphic Partners current rates to be paid for by the customer.
Outside Purchases
Unless otherwise agreed in writing, all outside purchases as requested or authorized by the customer are chargeable.
Terms/Claims/Liens
Unless specified in writing to the contrary, payment is 50% with order and balance before shipping product. Claims for defects, damages, or shortages must be made by the customer in writing no later than 10 calendar days after delivery. If no such claim is made, the provider and the customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that the provider's performance has fully satisfied all terms, conditions, and specifications. The provider's liability will be limited to the quoted cost of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, Graphic Partners has the right to hold and place a lien on all customer property in Graphic Partners possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred.
Liability Disclaimer of Express Warranties
Graphic Partners warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.
Disclaimer of Implied Warranties
Graphic Partners warrants only that the work will conform to the description contained in the purchase order. Graphic Partners's maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will Graphic Partners be liable for specific, individual, or consequential damages.
